Microsoft




This week The Stu Pitt Award goes to ...

Microsoft




for their SP 1 update


On Friday I got a Windows 7 update. The update is called Windows 7 Service Pack 1 (SP-1). This update was issued to fix problems and issues with the Windows 7 operating system. Updates from Microsoft are not unusual.

I started the update and waited for it to install. And waited. And waited. And waited some more.

The update took 2 hours to install!

This is a known issue; I looked it up in google. Tons of people have had this same problem, it can take h-o-u-r-s to install this humongous update, "deemed important and necessary" by Microsoft. Some users reported up to 5 hours for the update to install. One woman reported that it took more than 12 hours! And you can't turn off your computer while this update is installing. And you can't use your computer either!

After an hour-and-a-half I called HP tech support and they said they were aware of the issue. They had been getting tons of calls about it. Hopefully, HP, the world's largest maker of computers, will speak to Microsoft about this unacceptable update installation issue and have some influence with them regarding future ridiculously lengthy updates.

Imagine, 85% of the world's computers use Microsoft Windows and, by issuing this update, Microsoft managed to piss off millions and millions of Windows 7 users who couldn't use their computer - for hours - while they waited for this update to install. Hours and hours of lost productivity for businesses, large and small. Hours and hours of frustration for non-business individuals sitting at home surfing the net and emailing. Worldwide. Worldwide productivity loss and frustration. Caused by Microsoft.

Shame on you, Microsoft, for issuing such a huge never-ending update!

Maybe Microsoft should have considered its millions of customers and users, and issued the Windows 7 SP-1 update in parts, over 2 or days? No, not Microsoft. They don't care about their customers, hundreds of millions of Windows users, and they are arrogant (or stupid?) beyond belief! They have been uncaring and arrogant since 1985, when Windows first came out. That's over 25 years of it! And that is one good reason why, in recent years, tens of millions of people have bought, and continue to buy, Apple computers (overpriced as they are).


Congratulations, Microsoft, this week, for your insanely interruptive Windows 7 SP-1 update, you deservedly earned the Stu Pitt Award!